The Toyota problem: Where the car giant went wrong

Tokyo – Over the past few decades, Toyota has built a strong presence in the United States by serving its consumers well and doing what the US government has wanted. Now, it has stumbled badly, largely because its greatest strength – the Toyota way of “accumulation of small improvements,” or kaizen philosophy – has turned out to be a weakness in the age of complex electronic engines. Read more…

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toyota kaizen case study

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