If there were a single concept that all computer users might agree on, it would be that good Help systems are hard to find. One reason Help systems may be confounding is that documentation experts are sometimes constrained by the software they use. That’s not the case at DivX, however, where technical writers are using Adobe RoboHelp software—the core of the Adobe technical communicator product line—to successfully publish useful and easy-to-use Help systems and knowledge bases.
DivX, (NASDAQ: DIVX, INC.) is among the world’smost popular digital media formats, powering a worldwide ecosystem of content, software, and consumer electronics devices. From its headquarters in San Diego, DivX licenses technology to software and hardware manufacturers, content providers, and distributors.“While we used to be a RoboHelp shop, we opted to purchase another solution that claimed to outperform it,” ays Charity Dominic, senior technical writer at DivX. “After a year of struggling with the other product and inally switching back to RoboHelp, I can honestly say that RoboHelp still holds the heavyweight title for ease f use, functionality, speed, and reliability. Click here to read more…
