Tag Archives: tata consultancy services

by | December 28, 2012

Case Study on State Bank of India, World’s Largest Centralized Core Processing Implementation

The implementation of the Tata Consultancy Services (TCS) BaNCS Core Banking at the State Bank of India (SBI) and its affiliate banks represents the largest centralized core system implementaion ever undertaken. The overall effort included the conversion of approximately 140 million accounts held at 14,600 domestic branches of SBI and its affiliate banks. This TowerGroup Research Note is a case study that overviews the history of the State Bank of India and details the effort to modernize the bank’s core processing systems. It also identifies the drivers to modernization, the critical success factors, and the conversion methodology. Click here to read more…

Case Study on State Bank of India, World's Largest Centralized Core Processing Implementation

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by | October 2, 2012

Tata Consultancy Services Case Study

In organizations worldwide today, there is a greater realization of the importance of Organizational Developmental (OD) interventions in facilitating the rapid changes brought about in the current competitive environment. Organizations today struggle to balance the tensions between Voice of Customer, Voice of Technology, Voice of Strategy and Voice of Employee in the context of a globalized and dynamic market, which makes competitive advantage and sustainability the key mantras of corporate survival and success.





Organization Development has been defined as a process by which behavioral science knowledge and practices are used to help organizations to achieve greater effectiveness, including improved quality of life, increased productivity, and improved product and service quality.

Its focus is on improving the organization’s ability to assess and to solve its own problems & to move the organization to a higher level of functioning by improving the performance and satisfaction of organization members. (Stoner, 1978:385) At Tata Consultancy Services Limited, (TCSL), too OD interventions have been instrumental in facilitating change management and bringing about competitive advantage. OD has contributed to redefining the organization’s relationship to its environment, its markets and key stakeholders. Click here to read more…

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by | September 27, 2012

Case Study Tata Consultancy Services: Building Talent Pool

In 2007, Tata Consultancy Services (TCS) one of the leading global information technology consulting services and business process outsourcing organisations, had over 62,000 employees worldwide and had aggressive plans to raise its headcount further. TCS gave utmost importance to its human resource functions and considered recruitment as an ongoing process. TCS employed directly from campus as well as using off-campus recruitment.

Tata Consultancy Services

The company has been investing more than 6 per cent of its annual revenues in training, learning and development. In 1997, it set up a state-of-the-art training centre, ‘Technopark’ at Thiruvananthapuram, which offered training to new recruits and TCS staffers at various levels. Click here to read more…

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by | August 17, 2012

Case Study on India IT BPO Industry

Indian Outsourcing Industry (ITO/BPO) top players include TCS, Infosys, Wipro & HCL technologies and these players gave contradicting growth forecasts for their companies wherein Tata Consultancy Services (TCS) and HCL Technologies, announced good growth in earnings for the quarter ended June 2012 and despite the challenging macro environment gave good growth forecasts for the year 2012 while Infosys and Wipro, announced not so great earnings for the quarter ended June and not so great growth forecasts for the year as both the companies are still struggling with internal restructuring and Infosys seeing budget cuts by their Clients.

Both Wipro & Infosys have seen major changes in the Leadership where in new CEOs took over and also saw significant changes in the internal organization structures and they are struggling to adapt to changing business environment. The global economic slowdown is a matter of concern for the IT industry, fall in volume growth and pricing, shortening of contracts and slow decision-making, geopolitics (since it is election year there are visa hurdles) and currency arbitrage particularly weakness in rupee are major concerns for the Indian Outsourcing industry.

Click here to read more on India’s BPO Industry

India BPO industry

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by | July 18, 2012

Case Study: SBI, World’s Largest Centralized Core Processing Implementation

The implementation of the Tata Consultancy Services (TCS) BaNCS Core Banking at the State Bank of India (SBI) and its affiliate banks represents the largest centralized core systemimplementaion ever undertaken. The overall effort included the conversion of approximately 140million accounts held at 14,600 domestic branches of SBI and its affiliate banks. This TowerGroupResearch Note is a case study that overviews the history of the State Bank of India and details theeffort to modernize the bank’s core processing systems.

It also identifies the drivers tomodernization, the critical success factors, and the conversion methodology. For a broaderoverview of the Indian core systems market, see TowerGroup Research Note V47:13R, Looking forState-of-the-Art Core Banking? Try India. Click here to read more…

Case Study: SBI, World's Largest Centralized Core Processing Implementation

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by | April 12, 2012

Case Study Competition

The 57th Tata Consultancy Services Smart Manager Case Contest is now online at http://www.thesmartmanager.com .

Rs 3,00,000/- in cash*

So don your thinking caps, test your analytical skills once again and you could be this contest’s TCS SMART Champion! That’s not all! The winning solution will be published along with that of industry experts in the next issue of The Smart Manager, India’s first world class management magazine. The TCS SMART Champion will also be awarded a cash prize of Rs25,000 plus a one year subscription to The Smart Manager, India’s first world class management magazine.

Submitting an entry is a simple process. All one has to do is log onto our website www.thesmartmanager.com, register free online, read the case carefully and submit the solution in 500 words before 16 April  2012. Our panel of judges will sift through the entries and select a winner, the TCS Smart Champion. The selection will be done basis the analysis, clarity of thought, style of presentation, completeness of the solution and the viability of the insight. The TCS Smart Champion will be personally informed and his/her solution along with a photograph and the name of the institution will be published prominently in the next issue of the magazine.

And here is some good news! Entries from non MBA students are also eligible for a cash prize in the student category.  Further working business managers can also compete as a category for a cash prize of Rs25, 000 along with a one year subscription to The Smart Manager. This is in addition to the cash prize awarded to students.

Details are available on our Website http://www.thesmartmanager.com. Further queries, if any, can be emailed to casestudy@thesmartmanager.com.

Please check the terms & conditions.

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