Last February Dan J. said he was stressed out and needed to learn how
to delegate or die! Here was a very successful businessman, owner of
a printing company in the Twin Cities. His is a company well known
for its high quality, personalized service, and a care and pride that you
can visibly see the minute you walk in the door.
Dan had recently bought out his partner and in addition to increased
workload, he realized that he needed to change from store manager to
business leader. He knew he had to rely on his staff more, had to
organize better, had to let go of daily control to lead.
So we mapped out a plan together, one that checked the pulse of his
company and provided concrete avenues for improvement. We asked his
employees what they thought of his management style. We asked them
what they could do and wanted to do, but weren’t given an opportunity to
do. We asked his customers what they thought of the service and product
mix. We asked how to market to them. Then we debriefed, trained,
coached, and trained some more. Team training was essential
for more info management case studies on leadership
[youtube http://www.youtube.com/watch?v=wvDyOnrusws&w=560&h=315]
