A Case Study about Transformational Leadership
A real life case where one Senior Divisional Manager could convert every adversity into opportunity and transform a low performing and notorious Division into a well disciplined and high performing Division achieving high growth in all key result areas consistently for three consecutive years – that too despite his serious physical ailments. Shri B.K. was posted as Senior Divisional Manager of Tanjore Division of LIC, South Zone. The Division was biggest in the Zone in geographical area and in terms of number of branches.
A rural division in Central Tamilnadu’s predominantly agricultural belt it was considered to bea “backward” Division in terms of productivity of sales personnel and in terms of new business. But the Division was ‘well known’ for various other reasons. There was a strong and militant trade union who had a strong hold over the staff, a ‘strong’ and militant agents union who regularly threatened the management and enforced their will on the Branch Managers and Divisional Management. Keep reading…









