Case Study about Touchstone Behavioral Health
Situation: Touchstone Behavioral Health is a nonprofit organization that provides a range of youth behavioral health services, including anger management, crisis intervention, psychiatric evaluations, support groups, and parenting classes. The Glendale, Arizona–based organization has six sites throughout Arizona and employs 180 people.
Technology is critical in helping Touchstone meet ever-increasing healthcare regulations, empower its staff to be productive, and keep operating costs low. When Steven Porter arrived in mid-2006 to lead Touchstone’s IT department, the organization had already upgraded the company’s seven servers to the Windows Server 2003 operating system, installed Microsoft® Exchange Server 2003 as its messaging system, and standardized on Microsoft SQL Server 2000 data management software. The company’s desktop computers ran the Windows® 2000 and Windows XP operating systems. Keep Reading..









