Tag Archives: Measurement System

by | February 2, 2013

A Case Study on Roy Morgan

Roy Morgan Research has implemented Effective Measure’s rich analytics and research platform, Insight, for use in their machine-based web audience data measurement system, which is an important part of Roy Morgan’s comprehensive, multi-mode research approach. Following on from an established working relationship, the EM team has been collaborating closely with Roy Morgan to develop analytical tools to assist the research giant in extending the power and depth of their research capabilities. Click here to read more…



A Case Study on Roy Morgan




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by | December 8, 2012

A Case Study on Dynamic Measurements Under Real World Operating Procedures

How important is brake performance in an automobile? Most everyone would answer that it is extremely important to the safety of the vehicle and its passengers. So when a major manufacturing firm wanted to dynamically measure the pressure exerted on brake pads during use they turned to PPS for a solution.

A Case Study on Dynamic Measurements Under Real World Operating Procedures

The resulting Dynamic Brake Pad Pressure Measurement System captures dynamic pressure distributions between brake pad and rotor surfaces during actual braking. The system features a high-resolution Industrial TactArray sensor designed to meet varying brake pad shape requirements and includes integrated temperature sensors which correct for the extreme temperature changes during deceleration. Click here to read more…

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by | August 10, 2012

Case Study on Statistical Quality Control


Statistical Quality Control in Cable Industry Case Study: Copper Consumption Reduction in Nexans IKO Sweden

Abstract: This thesis was carried out at the Special Cables group in the Nexans IKO Sweden AB in Grimsås, The company is a worldwide leader in the cable industry, offers an extensive range of cables and cabling systems.The aim with this thesis is to increase mean average of the electrical resistance in cables and accordingly saving the copper as the raw material. In order to achieve such significance the project offers an approach to find and eliminate causes of variation in a manufacturing process.


In the beginning, some germane literature for the area was studied to get a deeper understanding of the problem. Some of the literature is summarized in the theory chapter of the thesis. The process was then defined and mapped out. Sources of variation were also chosen, in this case facts inside different machines.Some statistical analysis was accomplished later in the process by applying the theoretical background in the light of the reality of company. Gage R&R was also performed to examine the measurement system in Nexans IKO Sweden. Click here to read more…



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by | August 6, 2012

Six Sigma Case Study Handling Time Reduction at Call Center

In this six sigma case study, we look at a call center with over 1,500 call agents. This call center receives thousands of calls per day. Over the last two years, the call center has grown at a tremendous rate. The only way to keep up with the increase in business was to hire more call agents and increase the number of workstations. This required further investment and further training – all which cost lots of money. The call center needed to find a way to increase their capacity without additional cost and capital.


A project team was put together to find ways to reduce one of the main metrics at the call center – the average handling time (AHT). The AHT was, however, not the only output. The team had to make sure that reducing the AHT did not negatively affect any other company output.


Since the AHT metric was measured automatically by the system from the start to end of every call, we were very confident of the measurement system. We could move straight to the analyze phase. Click here to read more…

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call handle time reduction

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