Tag Archives: Knowledge Management

by | May 17, 2013

A Case Study on International Records Management Trust

A Study about International Records Management Trust

Background:~ A key component of the country’s Public Service Reform Programme, Phase II, was to promote e-government and knowledge management as a means of improving governance and service delivery. Tanzania was moving forward to enhance its ICT infrastructure and to develop its capability to deliver services using new technologies. The Government recognised the need to incorporate records management in the design of ICT systems so that they were capable of managing, protecting and providing reliable information over time. This objective had yet to be achieved, but computers were commonplace in most ministries, and increasingly government business and communications were conducted electronically through email, the web, desk top computers and networked information systems.

Case Study on International Records Management Trust

Executive Summary:~ A key component of the country’s Public Service Reform Programme, Phase II, was to promote e-government and knowledge management as a means of improving governance and service delivery. Tanzania was moving forward to enhance its ICT infrastructure and to develop its capability to deliver services using new technologies. The Government recognised the need to incorporate records management in the design of ICT systems so that they were capable of managing, protecting and providing reliable information over time. This objective had yet to be achieved, but computers were commonplace in most ministries, and increasingly government business and communications were conducted electronically through email, the web, desk top computers and networked information systems. Keep reading…

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by | May 16, 2013

A Case study: Employees of Agricultural Bank in Fars State

A Study about Employees of Agricultural Bank in Fars State: Organizational Reputation or Losing Organizational Power

Abstract:~ As a result of increasing world competition, the issue confronting every organization is to find methods of enhancing its own competitiveness. One of the most important competitive resources that a business can have is knowledge. This has been repetitively emphasized in the literature of knowledge management. One of the most significant aspects of knowledge management is knowledge sharing among the employees of an organization that plays a condign role in the process of knowledge management. The purpose of this research is studying of the effect of Reputation Enhancement and perceived Loss of Knowledge Power on components of reasoned actionmodel in order to study the behavior of knowledge sharing among employees of agricultural bank in Fars state (Iran).

Case Study on Organizational Reputation

Introduction:~ With the upcoming era of knowledge economy, knowledge and knowledge management has become vital to success in organizations. Knowledge is of paramount importance resources among others for organizations to attain their competitive advantages (Bruton et al., 2007). Knowledge is a company‟s most valuable resource because it involves intangible assets, routines, and creative processes that are hard to imitate and copy. What makes individuals share knowledge effectively with others in organizations is a main question. Knowledge sharing requires the transfer of knowledge from one person, or group to another. Organizational knowledge sharing joints employees with external knowledge sources (Garvin, 1993). Read more on Organizational Reputation

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by | May 9, 2013

Case Study in Knowledge Management

Knowledge Management (KM) has been growing in importance and popularity as a research topic since the mid 1990s. This is sufficient time for many organizations to implement KM initiatives and KM systems (KMS). This book presents twenty cases investigating the implementation of KM in a number of business and industry settings and a variety of global settings. The purpose of this book is to fill a deficiency that I’ve observed while teaching KM. KM is being taught in specialized courses and as a topic included in Decision Support Systems (DSS), Enterprise Information Systems (EIS), and Management Information Systems (MIS) issues courses.


The deficiency I’ve observed is in moving discussions of KM from a focus on theory to the more practical focus of how to implement KM to help organizations improve their performance. Existing course materials do include some short cases and/or vignettes discussing KM in business settings, but I haven’t found any source that has multiple, detailed teaching cases. Click here to read more…




Case Study in Knowledge Management

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by | April 25, 2013

Case Study on Taiwanese Elementary School: SWOT

Case Study about Taiwanese Elementary School: SWOT

Abstract: Globalization has changed things worldwide, and it changes the conditions under which English learning takes place because globalization has brought more intimate contact among people from different parts of the world. The international language used by people to communicate in this era of globalization is English; organizations therefore need bilingual experts to help them build up good relationships with other firms, making English more important than ever. It has greatly contributed to people’s zeal to learn English in Taiwan. Consequently, English learning with a concept of knowledge management in Taiwanese education has to become more important for both teachers and students.

Case Study on Taiwanese Elementary School

Introduction: Globalization is what happens when the movement of people, goods or ideas among countries and regions accelerates. The ever-increasing contact between people in different countries in the era of globalization has made communication skills more important than ever before. The knowledge developing enhances relationships among countries (Palfreyman, D.,2006). The ever-increasing contact among people in different countries in the era of globalization has made communication skills more important than ever before. The knowledge development enhances relationships among countries. Keep reading…

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by | April 24, 2013

A Study on Analysis of Organizational Culture and Structure as a Basis for the Implementation of Knowledge Management

A Study about Analysis of Organizational Culture and Structure as a Basis for the Implementation of Knowledge Management

In the commercial world of today Knowledge Management and Organizational Learning are supposed to be indispensable prerequisites for the competitive ability of companies. Organizational learning can be considered analogous to individual learning. It is based on individual learning processes and means a change of organizational structure and/or culture with the aim of surviving in the dynamic environment. Organizational learning should be systematic and should include all the people concerned. Managers, in particular, have the potential to change an organization and therefore they should act in an exemplary way.

Case Study on Organizational Culture and Structure

Introduction: Today’s business is characterized by rapid technological developments, intensified terms of competition and self-changing values. Organisations can only remain competitive in this dynamic field if they change. Therefore, a systematic interaction of both organisational learning and knowledge – known as knowledge management – has become an important matter for organisations. It seems that the existing structures and prevailing organisation cultures, in particular, have an essential influence on the success of these efforts. This article shows that organisational learning can be undertaken in a deliberate way and that people play a leading part in this process. A case study illustrates and improves the theoretical comments and gives a lot of tips for real use. Keep reading..

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by | March 11, 2013

Case Study on Manhattan Associates

Case Study about Manhattan Associates

Introduction: Solutions provider Manhattan Associates wanted to reap business rewards from social networking by combining Yammer social functionality with Microsoft SharePoint. It now enjoys collaboration that transcends organizational and geographical silos and a mobile workforce that taps into corporate “tribal knowledge” anytime, anywhere. Savvy knowledge management means successes are replicated, significantly boosting productivity and the bottom line.



Case Study on Manhattan Associates

Business Needs: Manhattan Associates provides software and professional services that help customers, including American Eagle Outfitters and Walmart, optimize their all-important supply chains. The company’s expertise has a major impact on its customers’ efficiency and bottom line—Manhattan Associates wanted to find a solution that would do the same for its own organization.

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by | March 9, 2013

Case Study in Construction Cost Management

Case Study about Construction Cost Management

Setting the Scene: There have been many significant changes in the construction sector within the past decade. The relentless development of computer power and the growth of the World Wide Web and knowledge management, the increasing use of Private Finance Initiative (PFI) and Public–Private Partnership (PPP), the growth of partnering and alliancing, the increasing importance of supplychain management and the increasing use of the New Engineering Contract have changed the industry for the good.



Construction Cost Management

Construction overview: The construction sector is strategically important for Europe, providing the infrastructure and buildings on which all sectors of the economy depend. With 11.8 million operatives directly employed in the sector, it is Europe’s largest industrial employer accounting for 7% of total employment and 28% of industrial employment in the EU. It is estimated that 26 million workers in the EU depend in one way or another on the construction sector.

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by | March 4, 2013

My Life as a Knowledge Worker: Peter Drucker

Peter Ferdinand Drucker (November 19, 1909 – November 11, 2005) was a writer, management consultant, and self-described “social ecologist.” His books and scholarly and popular articles explored how humans are organized across the business, government and the nonprofit sectors of society. His writings have predicted many of the major developments of the late twentieth century, including privatization and decentralization; the rise of Japan to economic world power; the decisive importance of marketing; and the emergence of the information society with its necessity of lifelong learning. In 1959, Drucker coined the term “knowledge worker” and later in his life considered knowledge work productivity to be the next frontier of management.
The leading management thinker describes seven personal experiences that taught him how to grow, change, and age.
By Peter F. Drucker. Read more…

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by | February 7, 2013

Case Study on Knowledge Management in India

Abstract: Knowledge Management is among one of the buzzwords prevailing in the management circles. It isseen as a tool which can create a strategic impact. Theoretically knowledge management is seen to have the potential to influence many spheres of an organization. It is available in a variety of forms and to a large extent the hidden tacit knowledge can be codified and made explicit. It is believed that by sharing of knowledge, the organization will benefit in the long run. However the success of knowledge management lies in the role played by the organization, the developers and the users them selves.



Case Study on Knowledge Management in India

India has witnessed Knowledge Management(KM) in practice by some companies. Goodlass Nerolac, paint-maker, embraced Knowledge Management in March 2003 because a need was felt to capture knowledge from purchase patterns of customers and dealer insights. Along with money paid for the product, customers also provide a lot of information as their perception of the product and similar substitute products. The strategic challenge lies in designing an interface which will permit easy trapping of customer information. Click here to read more…



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by | January 19, 2013

Case Study on Knowledge Management: Xerox Corp

Chester F Carlson invented the photocopy machine in 1938. He tried to sell his invention to companies like IBM and GE, but failed in his efforts as the companies did not believe that there was a significant market for photocopiers. It was left to a small New York based company called Haloid to finally market a product that later became indispensable for making multiple copies of documents.



Case Study on Knowledge Management: Xerox Corp

Xerox Corp officially came into existence in 1961 after Haloid changed its name to reflect its core business. Over the decades, Xerox diversified into a number of other businesses, some of which added value to its business model and others which had to be liquidated. Click here to read more…

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