Study about Green Building Management: British Land
Situation: British Land manages, owns, finances and develops prime commercial property. Over the last three years, the company has exceeded its energy reduction target, achieving 27% reductions across its like-for-like portfolio. It is now targeting 40% reductions by 2015, compared with its 2009 baseline.Developed by British Land, Exchange House was completed in 1990. It is located at Broadgate in the City of London, which is owned in a joint venture by British Land and Blackstone Group.
The 390,000 sq ft building is managed by Broadgate Estates Ltd, a wholly-owned subsidiary of British Land. Occupiers are F&C Asset Management, Herbert Smith and Société Générale.In September 2010, British Land introduced an automatic meter reading (AMR) system and optimisation process at Exchange House. This followed a successful pilot at its Head Office. Consumption is sub-metered for each floor and for significant types of usage, such as small power and lighting, and major equipment. Electricity, gas and water data is uploaded automatically to a central system every 15 minutes, so a remote diagnostic service provided by EP&T Global can identify opportunities to optimise consumption. Keep reading….
Hutchison established its presence in India in 1994, through a joint venture with Max India Limited. In 1995, Hutchison Max Telecom became the first operator in India to launch its cellular service. It is also the country’s largest roaming operator, with the most extensive network in India and around the world.
Hutchison is part of the Hong Kong based multinational conglomerate Hutchison Whampoa Limited, a Fortune 500 company, and one of the largest companies listed on the Hong Kong Stock Exchange. Its operations span 41 countries across the Asia Pacific region, Europe and the Americas. Hutchison affiliates jointly account for the largest number of cellular subscribers in India numbering over 4 million. To refer this case study click here Customer Case Studies Hutchison Telecom
Introduction: ABB Grain Ltd is a leading Australian agribusiness that has diversifi ed from its traditional primary business of barley marketing. This growth and diversifi cation is underpinned by ABB Grain’s mission to become Australia’s leading agribusiness. ABB Grain is now Australia’s largest malt producer and among the top 12 internationally.
Its suite of services includes storage and handling, transport and logistics, stevedoring, financial services, and wool and livestock exports. In 2007 the business established a joint venture in the Ukraine with French agri-industrialist Soufflet to accumulate and market grain and manage supply chain activities. Keep reading…
Verizon Wireless owns and operates
the nation’s most reliable wireless network,serving
47.4 million voice and data customers.
Headquartered in Bedminster, NJ, Verizon Wireless is a
joint venture of Verizon Communications (NYSE:VZ)
and Vodafone (NYSE and LSE:VOD).
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Campaign Management & Predictive Analytics Solution for an Insurance Major
The customer is a US-based Fortune 100 insurance major operating in India through a joint venture with one of India’s leading multi-business conglomerates. The customer has put in place an agency distribution hub-and-spoke model to deepen rural penetration to grow the business through additional distribution channels.
Sales is driven through a multi-channel strategy covering 33 bancassurance relationships, 14 corporate agency tie-ups and direct sales force at 14 locations and 133 (13 hubs, 120 spokes) offices. The company’s product lines include 36 products and eight riders for life and health insurance as well as six products and seven riders in group insurance business providing best-fit policies to customers. However, the customer needed to address the following issues to improve customer service and boost its business:
• Consolidate customer base of over three million serviced by insurance agents and channel sales personnel
• Track and record performance of the marketing investments and tap opportunities lost due to inability to identify and service the orphaned customers. Click here to read more…
Bajaj Allianz Life Insurance Company Limited is a joint venture between Bajaj Finserv Limited and Allianz SE. Both enjoy a reputation of expertise, stability and strength. Bajaj Allianz today has a countrywide network connected through the latest technology for quick communication and response in over 200 towns spread across the length and breadth of the country.
Bajaj Allianz Life Insurance Corporation (BALIC), uses its in-house call center to cross sell to its existing customer base through regular telecalling done by its staff. However, the same did not yield efficient results, thus reducing profitability. Customer Centria, used initial list of its policy holders, for study and analysis to dig deeper into the customers profile and behavior. Click here to read more…
About Sony Ericsson: Formed in October 2001 as a 50/50 joint venture between Japan-based consumer electronics maker Sony and Sweden-based Ericsson, Sony Ericsson combines the cell phone operations of both companies. Sony Ericsson draws on the cellular technology of Ericsson (the world’s leading maker of wireless infrastructure equipment) and Sony’s expertise in developing popular consumer gadgets to developand market a line of co-developed cellular phone models.
Problem: According to Craig Powell, IT Director for Sony Ericsson’s UK operation, “We were in the market for new photocopiers and wanted to maximize our investment. With that in mind, we asked vendors to provide us with a solution that was more than a box.” In addition to the need to replace an aging photocopier fleet, Powell was concerned about the costs of faxing, the lack of usability of the desktop scanners distributed around Sony Ericsson facilities and the need to have multiple devices in an era when multifunctional devices were becoming commonplace. Click here to read more…
Problem Identification: The main problem Duncan Industries faces is how to maintain its fast pace growth and increase its market share. Duncan Industries has to choose between further expansion of the North American market, or new entry into the European market. In addition, the possibility of European expansion should be evaluated based on variety of entry options including licensing, joint venture or direct investment. Duncan Industries faces another problem related to the lack of information about the European market.
Competitive and Environmental Assessment: In North America Duncan Industries positions its product uniquely. Duncan Lift is a quality, safety product offered at higher price fulfilling the needs of specific market segment – wheel alignment service centers. Duncan Lift competes based on its features rather than price. The company is not a market share leader in the industry; however the diverse nature of the industry allows Duncan Lift to be the leader in its market segment of scissor lifts. Duncan Industries faces limited direct competition (only two other competitors offer scissor lifts with features of lesser value by those of Duncan Lift) allowing the company to exploit the segment completely leaving no or limited opportunities for the new entrants. Click here to read more…
Operations Management at Maruti Udyog Ltd (Maruti), a joint venture between Suzuki Motors of Japan (eleventh largest vehicle manufacturer in the world and the fourth largest manufacturer in Japan) and the Indian government, is the leader in India”s automobile market. Maruti has the widest product range among Indian car manufacturers, with ten basic models and more than 50 variants. In 2003, Maruti produced 359,960 vehicles, operating at a capacity utilisation of 103%, against the industry average of 57.8%. Even though Maruti is well ahead of its other rivals, its market share has been declining. As competition intensifies, Maruti has realised the importance of getting closer to its customers. Read more..
Company Background: Aadhar Housing Finance Pvt. Ltd. (AHFL) seeks to extend opportunities for home ownership to low- and lower middle-income households in India. Established in 2011 as a registered Housing Finance Company (HFC), AHFL is regulated by India’s National Housing Bank. This new company is a joint venture by IFC and IFC client Dewan Housing Finance Corporation Ltd. (DHFL).
Business Model: Providing housing finance to low- and lower middle-income customers in India poses several challenges for lenders. These customers may not have identity cards or income statements. They often construct their own homes, requiring special technical appraisal. Their loan repayments can be affected by irregular cash flows. And unclear land titles can cause legal issues. AHFL has found ways to address these challenges to provide housing finance to this target segment. Keep reading