A Case Studies about Morphology of Management Consulting Typologies
Abstract: The identity of the consultant is not theorized as one definable construct but ratherby morphologicaltypologies that share similarities while at the same are conceptualized as being vastly different. In examining the literature of morphological typologies of consultants, this paper seeks to explore how various consulting identities that are constituents of typologies interact with identity claims that seek to influence potential client perceptions. The paper starts by exploring the literature documenting organizational identity before specifically focusing on converging and i verging identities of the consultant. The paper then identifies key variables that that appear in a significant number of consultant identities highlighting both the similarities and differences.
Introduction: The paper examines consulting morphological typologiesby identifying claims consulting firms make and conceptualizes specific characters that are seen as constituents of particular morphologies. We begin by examining the evolution of organisational identity from what has been theorized as enduring (Albert and Whetten, 1985) to dynamic (Fiol, 1991). The paper then explores thecharacterization of consultants and establishes a theoretical framework from the extant literature. Finally an integrated conceptual framework that categorizes the various consulting characters is presentedand assimilating them in 6 specific groups.As the term management consulting is used throughout this paper, it is necessary to define how the term is understood. The literature defining consultancy is plural in nature, perceived differently by those in the industry, in comparison to those academically studying the phenomena. keep reading…
Introduction: Jacadis is a security consultancy based in Columbus, Ohio that applies its “practical security” mandate to small-to-medium sized businesses and government agencies throughout the state. Jacadis used to conduct security assessments the traditional way, which entailed periodic vulnerability audits with manual software tools, correlation of vulnerability data, elimination of false positives, and explanations of the data to clients. “The old approach was really time consuming, expensive and not an effective way to demonstrate best practices in vulnerability and threat management,” says Davidson. Jacadis switched to the QualysGuard on demand vulnerability management solution.
Introduction: Business and Buddhism in Bhutan illustrates both a personal story and case study analysis of a recent consultancy into the feasibility of establishing a Contact Centre in Bhutan. Bhutan presents us with the philosophical concept of Gross National Happiness (GNH) which challenges the western concept of entrepreneurial development and progression.
The process of developing entrepreneurial values, beliefs and skills within a culture that holds the national voice of Gross National Happiness (GNH) is explored in the case study analysis. The case study is then analysed and the Dialogue for Development Model drawn to provide a framework for enabling culturally specific entrepreneurial management capability. Click here to read more on Business and Buddhism in Bhutan
Commend Technology used by NCP Ltd.: National Car Parks Ltd. (NCP) has been a leading car park provider in Great Britain virtually ever since. Providing more than just solutions, their range of services also include car park management, airport parking and consultancy for the design, build and maintenance of car parks. NCP Ltd. operates more than 800 car parks including ten of the UK‘s busiest airports – totalling more than 52,000 spaces. NCP is a pioneer in the Safer Parking Scheme run by the British Parking Association.
NCP Ltd. car parks, operate as both isolated car parks and networked solutions. The latest development is seeing all their car parks being networked over IP to a central Intercom Server located within the London Docklands. This in turn directs all calls to the National Operations Centre (NOC) in the London Borough of Croydon. A GUI (Graphic User Interface) system lets the operators in the National Operations Centre see where the call is originating from and allows them to answer the call directly. There are over 150 pay-on-foot car parks that are linked back to the NOC via IP connections. Click here to read more…
Problem: Conquest, Inc., is a consultancy that develops solutions for federal and commercial customers. In 1999, Conquest began working with a major federal intelligence agency that collects, synthesizes and analyzes information, then distributes it to other agencies. The client’s goal was to develop an enterprise architecture that would help them improve their technology planning at the enterprise level. Click here to read more…
“Fujitsu’s willingness to guarantee a set level of service means the smooth management of our IT systems and a reliable IT platform.”
- Antonius Schröder – IT Platform Operation Department Manager, DB Systems.
Challenge: Deutsche Bahn (DB) has around 230,000 employees worldwide, based in 1,500 locations in 150 countries. Since being privatised in 1994, it has become the largest transport undertaking and the largest infrastructure enterprise in Europe and the second-largest transportation and logistics services provider in the world. It manages over more than 35,000 kilometres of track and in 2006 some 1.85 billion people travelled on Deutsche Bahn’s trains and it transported nearly 300 million tons of freight. Given the scale and complexity of the company’s rail services Deutsche Bahn relies heavily on its IT systems to manage its commercial and operational processes, such as ticketing, timetabling, logistics planning, maintenance scheduling, purchasing and business management…
Solution: Fujitsu’s relationship with Deutsche Bahn began in 1996 when it supplied the company with its first Sun systems and assisted in designing, developing and operating Germany’s largest SAP R/3 installation, serving more than 4,500 users, which is used to proactively manage all maintenance and repair work on rolling stock in order to minimise any operational delays. Fujitsu also originally managed Deutsche Bahn’s UNIX systems, but when DB Systems set-up its own UNIX data centre Fujitsu trained its employees so that they could take over responsibility. Fujitsu now provides a range of consultancy and professional services, from project management to specialist technical expertise, which DB Systems can call on whenever they are needed…
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The Situation: In August 2009, ASX-listed Australian pioneer of geothermal energy development Petratherm officially commenced major drilling at its flagship Paralana project in South Australia’s Far North. Hughes Public Relations was commissioned to manage a “Ministerial Launch” event for Petratherm and its joint venture partners.The consultancy was also asked to invite and coordinate media at the launch with a view to boosting the profile of the Paralana project among Petratherm’s target audience.
Objectives:Petratherm’s Paralana project is remotely located approximately 700km north of Adelaide in SA’s remote northern Flinders Ranges near Arkaroola, which presented a major logistical challenge in organising activities for the Ministerial Launch. Key strategic objectives of the event included:…
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“In such a new market, the depth of expertise and stretch from carbon consultancy through to communications is a compelling proposition”
- Ben Stimson, BSkyB.
Sky is the operator of the leading multichannel television platform in the UK and Ireland with approximately 21 million viewers in 8.1 million households. Sky is included in the Dow Jones Sustainability Index and FTSE4 Good and was recently named in the Global 100 Sustainable Corporations list as a Sunday Times “Company that Counts.” They took the business CarbonNeutral® in 2006.
• To be respected as a global leader for delivering action on climate change.
• Engage Sky viewers and change behaviour in the home.
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AFC Energy’s technology is low-cost, low-temperature and low-pressure. AFC Energy boast world-leading partners including AkzoNobel, Ineos, Centrica, Air Products, WSP Group and Linc Energy. The technology is gaining momentum across a range of markets including chlor-alkaline, waste-to-energy, clean coal and natural gas. CPI was asked to conduct due diligence consultancy work on AFC’s fuel cell systems to analyse its performance, durability, cost effectiveness and mass manufacturability. CPI has produced three reports for AFC Energy within the past 24 months. Click here to read more…
Revamping the Supply Chain: AL seemed to realize that cost cutting would work only if the supply chain was smooth. Thus, in 1999, AL launched Project OSCARS (Optimising Supply Chain and Rationalising Sourcing). OSCARS identified two methods to reduce costs in the inbound supply chain: reduce material costs and through optimum inventory levels reduce the invisible inventory carrying costs.
The Strategic Sourcing and Corporate Quality Engineering (CQE) teams jointly formed the single window vendor management agency, bringing with them specialised commercial and technical knowledge. Within the centrally negotiated price and share of business, unit material functions interacted with the approved panel of vendors to “pull” materials in line with their production plans.
For the suppliers, this had created a convenient single-point contact with AL, for sharing drawings, for negotiating prices and long-term business volumes, and for assistance and consultancy on quality to management issues. Click here to read more…