Tag Archives: business transformation

A Case Study on Imperial Chemical Industries PLC

Introduction: ICI Group was founded in 1926 and grew into a giant international chemicals firm based in the UK. The company recently finished a six-year business transformation, divesting more than 50 subsidiaries largely focused on commodity industrial chemicals.



A Case Study on Imperial Chemical Industries PLC

The “new” ICI has a strong consumer twist: it creates, develops and markets products that make the world look brighter, taste fresher, smell sweeter and feel smoother. While invisible to most consumers, ICI is a powerhouse global player for customers that sell paints and make foods, fragrances and personal care products used by people every day.

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Case Study on Strategic Business Transformation

The age of virtualization has instigated enormous change in the way we think about and conduct business. Perhaps no other sector has undergone a more dramatic transition from paper-based to digital transactions as the check printing industry, which has witnessed an unprecedented decline in its traditional services. This is what happened to one Fortune 500 institution largely known for its check printing services.



Case Study on Strategic Business Transformation

They called on us to help identify these untapped opportunities and explore new avenues of growth. Because the company’s largest customer base included more than 6,000 banks—and subsequently, the millions of customers who patron those banks—the leaders knew they had a strategic advantage in the marketplace. The challenge was keying in how to use that position to overcome a rapidly declining check-writing business…
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Case Study in Improving Performance Through Business Transformation (BT)

The challenge: Willis UK & Ireland is the fourth-largest insurance broker in the UK and the Willis Group is the third-largest broker globally. By late 2008 the company faced fierce and competing pressures. Worldwide recession was having far-reaching consequences and in the UK increased competition from provincial brokers and primary insurers was putting margins and rates under sustained attack.In these harsh and unforgiving conditions, Willis took a bold step. It decided to continue investing in radical internal change in order to face these challenges.



Case Study in Improving Performance Through Business Transformation (BT)

Creating the Target Operating Model: In the first three months the team created a target operating model which addressed all the issues. Staff from across Willis came together to analyse and evaluate every part of the business from the ground up. This was a huge and innovative piece of work which encapsulated and shaped the rest of the programme.The TOM addressed all the ‘levers of change’. It detailed how Willis currently operated, how it needed to operate in order to deliver its vision – and what change was needed to achieve this.A key element was the new client segmentation model, which offered innovative options to service each segment, for example by making best use of lower-cost locations..
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A Case Study on Business Transformation

Journal of Management Excellence

The First Stage of IT Enabled Business Transformation: With the advent of information technology (IT), the concept of business innovation reached the management and administration of enterprises. All activities and functions across and along the business processes were integrated into a single process value chain. Management gained continuous insight into the operational performance of the business processes and the financial performance of the enterprise. Business processes were reengineered to reflect the changes needed to move from being manual and fragmented processes and transaction.



A Case Study on Business Transformation

The Second Stage of IT Enabled Business Transformation: Developing an agile organization means creating an agile value chain. An agile value chain enables the organization to increase the speed at which they are able to change their business model, the organizational structure, or business processes. It is no longer acceptable to take twelve months to change a management process to adapt the IT systems to new requirements. With an agile value chain, IT systems must be set up such that they offer multiple options to new requirements rather than just supporting the old, well defined process…
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Case Study on AAPT Business Transformation

Purpose of This Paper: AAPT’s selection and implementation of Infonova’s next-generation, BSS also known as ‘Project Hyperbaric,’ which enabled a radical business transformation and claimed to have taken 50% of the cost out of a significant operational business, has had a mixed reception in Australia. Here the technical transformation process was initially applauded, but the commercial success and delivered capability was questioned. There is strong evidence that the Hyperbaric achievements have not been given the balanced, independent assessment that they deserve.



Case Study on AAPT Business Transformation

Executive Summary: AAPT, owned by New Zealand Telecom, was the third-largest telco in Australia with a $1.4bn turnover and was the challenger to incumbents Telstra and Optus, offering competitive rates to the mass consumer market. After a series of corporate acquisitions that multiplied its product and service offerings but complicated their overall management, it was clear that the IT infrastructure needed a radical overhaul. It was also clear that the outbound customer acquisition, which was based on “door-knocking commission agents” supported by large call centres, was failing to reduce churn because the systems they used were ineffective in supporting the bundled products and quality of customer service required…
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Case Study for Imperial Chemical Industries (ICI) Group

ICI Group was founded in 1926 and grew into a giant international chemicals firm based in the UK. The company recently finished a six-year business transformation, divesting more than 50 subsidiaries largely focused on commodity industrial chemicals. The “new” ICI has a strong consumer twist: it creates, develops and markets products that make the world look brighter, taste fresher, smell sweeter and feel smoother…



Case Study for Imperial Chemical Industries (ICI) Group


While invisible to most consumers, ICI is a powerhouse global player for customers that sell paints and make foods, fragrances and personal care products used by people every day. The new ICI Group is comprised of four international businesses—National Starch and Chemical Company, Quest International, Uniqema, and ICI Paints—plus the Regional & Industrial Group of businesses serving India, Pakistan and Argentina…
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A Case Study on Harrisons Malayalam Limited (HML)

Harrisons Malayalam Limited (HML), a tea and rubber plantation company under the diversified RPG Enterprises is undergoing a business transformation. The company has migrated from an agriculture produce focus to a market focus with a new brand of teas being sold under its banner. Apart from concentrating on branding and marketing, the company realized that it also needed to remodel its HR management with respect to its key workforce i.e. contract farmers.




A Case Study on Harrisons Malayalam Limited (HML)

Situation: The company’s operations are spread over 24 plantations, six rubber factories and 12 tea factories along with a number of blending and processing units in the three southern states of Kerala, Karnataka and Tamil Nadu. Harrisons Malayalam operates its various businesses through independent divisions. These are tea; rubber; spices and horticulture crops; tissue culture; engineering and services; private labeling; trading and Exports; and clearing and shipping. A high maintenance and complex business model, the plantation industry is replete with challenges such as labour (farmers) issues, constant operational cost irrespective of changing weather conditions, risk ridden auction process of selling its produce, etc. Keep reading on Harrisons Malayalam Limited

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White Paper: Business Agility and the True Economics of Cloud Computing

Executive Summary the enterprise. It shows that the hype around cloud computing is maturing into facts about what cloud can really deliver to both IT New groundbreaking global survey findings demonstrate and the business. Game-changing CIOs think business transformation the true value of cloud computing to the business. While it is first, then how technology enables it. They are the ones strategizing understood in the industry that cloud computing provides clear with their CEOs and other business leaders to look beyond simple cost benefits. Click here to read more…



White Paper: Business Agility and the True Economics of Cloud Computing

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Case Study on The Planning Inspectorate

Background: The Planning Inspectorate (PINS) is going through a major business transformation and restructuring to help it to deliver a better service to customers. In particular, the changes under way will help PINS to become a more flexible organisation, to make better use of resources and to improve speed of casework processing. People are central to PINS’ mission and a main driver of change is the need to improve the performance, efficiency and effectiveness of the people’s contribution in PINS…



Case Study on The Planning Inspectorate


The project: Central to improving the contribution of PINS’ staff to its vision is the transformation of the HR function into a streamlined organisation which will act as a strategic partner to the business as a whole, helping it to achieve its objectives through realising its investment in people. The overall goal of the project was to determine HR’s role in taking forward PINS’ new business strategy and to begin the process of transformation of the HR function. The major activities undertaken in support of the project were as follows:…
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Case Study for Talent Point

“Talent Point reinforced their reputation for quality. With the exception of two candidates we hired everyone they presented. That is a measure of how accurate they were to our initial briefing.”
-Brett Annan, Business Transformation Office, Manange





Z Energy: Infratil Limited and the Guardians of New Zealand Superannuation recently got together and acquired Shell’s New Zealand downstream business. Z Energy supplies fuel to retail customers and large commercial customers including airlines, trucking companies, mines, shipping companies and vehicle fleet operators. Z also provide bitumen to roading contractors and manufacture ingredients used in detergents and other household products. Z’s aim is to build on Shell’s 100-year history in New Zealand, adding a little Kiwi attitude and providing a new experience…



Case Study for Talent Point


What We Did: Talent Point provided a high touch agency service, powered by a process pedigree from extended enterprise, programme and project recruitment experience with some of New Zealand’s most complex Business and ICT teams and structures. Talent Point undertook a concentrated solution which included extensive local and domestic market mapping, reaching across the main centres in New Zealand for specialist project managers and business analysts. The process was completely outsourced and included a search, screen approach, long list process, consultant interviews and short listing. This was all completed before the client was invited to interview…
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