Studies about Organisational resilience: Australian
The concept of ‘resilience’ as a formal business paradigm is still relatively young. However, as noted in the preceding position paper, there is a growing awareness of the need to develop the right behavioural attributes within an organisation that embrace and support the concept of resilience as a normal part of everyday business planning and practice.Becoming more resilient involves the deliberate application of a range of tools, strategies and business paradigms that many Australian businesses will already be familiar with.
Adaptation is required when circumstances change, demanding a change in the business focus, structure and processes. It is where experimentation, learning and divergent thinking are required to open up and explore new markets and ways of doing things.While resilient organisations tend to have a strong commitment to protection, performance and adaptation, they also have flexibility to shift focus and alter the mix should the need arise, without compromising their core values. Read more inOrganisational Resilience
A Case Study about Performance Appraisal In A Small Public Sector Organization: The Gaps Between Expectations And Experience
Abstract: The research project sets out to identify the gaps between expectations and experiences of performance appraisal in a small public sector organisation. The document explains how Passenger Focus, the rail watchdog, has undergone a successful corporate transformation from the previous federal network of regional committees into a new credible consumer body. The organisation has a new vision, and robust business planning processes have been introduced.
Introduction: The overall purpose of this research report is to assess the gap between expectations and experiences, from the staff perspective, of performance appraisal, in order to inform an improved system that will be implemented in a small non departmental public body. This first chapter provides an overview of the whole dissertation. It will give background to the research, explain exactly what the issue is that requires research, justify the project, and give an overview of the methodology that will be used. keep reading..
Case Study about Applying Theory of Reasoned Action and Technology Acceptance Model to Investigate Purchase Behavior on Smartphone
Abstract: Cell phone has become a popular product in recent years because of the high popularity of mobile communication. Not only is users’ age decreasing but also it is an indispensable product in one’s dailylife. Therefore, this study applied theory of reasoned action and technology acceptance model to investigate the behavioral intention of smartphone users. The major findings of this study are as follows: (1) perceived ease of use has a significant and positive effect on perceived usefulness and consumer’s attitude respectively, (2) perceived usefulness has a significant and positive effect on consumer’s attitude, (3) both consumer’s attitude and subjective norm have a significant and positive effect on behavioral intention respectively, (4) perceived risk has a significant and positive effect on behavioral intention, and perceived value has a significant and positive effect on purch.
Mobile Commerce: Mobile commerce means that people use mobile technologies to deal with business processes in their daily work (Heijden & Valiente, 2002). Liu (2000) indentified that any activity using word or voice or using public or private internet to communicate, exchange data or make transactions through mobile devices is considered as mobile commerce. Shih and Shim (2002) divided mobile commerce into two purposes: for consumer and for business. The consumer purpose mobile commerce means to utilize wireless devices such as PDAs and cell phones to provide personal information or activities. The business purpose mobile commerce means utilize mobile devices to complete business operations or increase companies’ productivities. Gunasekaran and Ngai (2003) also defined any direct or indirect transactions involving monetary value can be called m-commerce as long as they are completed on wireless telecommunication networks. Furhter, Tsalgatidou & Pitoura (2001). Keep reading…
Case Study about Business Processes Improvement: large Croatian companies
Abstract: In this paper the successfulness of the implementation of business processes’ improvements is analyzed from the aspect of influencing factors which manifest themselves in employees’ engagement, gained experience methodology adequacy and implementation factors. The research, conducted on 73 large Croatian companies (15,9% of state’soverall large companies population), has partially confirmed the existence of relationship between the programs of business processes’ improvements and business performances, between organizational variables and business performances as well as between the programs of business processes’ improvements and organizational variables.
Introduction: Contemporary company is exposed to the influence of highly competitive market and therefore in order to survive and progress it permanently needs to improve its ways of doing business. In this context a crucial is the role of its business processes’ improvements (BPIs), through which company influences on shortening of mentioned processes’ duration time and on reduction of the amount of money employed in various forms of stocks. All this at the end influences the cost reduction by which company increases its competitive capability. This understanding is not new at all, but with Hammer and Champy’s (1993) reaffirmation of business processes approach in the lat decade of 20th century. Keep reading…
One of the leading global investment bank with a strong and profitable private clients franchise. A leader in Germany and Europe, the Bank is continuously growing in North America, Asia and key emerging markets. With 80,277 employees in 72 countries, Client offers unparalleled financial services throughout the world. It competes to be the leading global provider of financial solutions for demanding clients creating exceptional value for its shareholders and people. In India, It is a fully integrated financial services provider to Indian corporate, institutional and individual clients. Its services include on-shore investment banking, institutional equities broking, asset and private wealth management, retail banking & credit cards and business processes outsourcing. Read more…
Case Study about Sustainability Integration into Business Processes
Introduction: Companies manage sustainability issues for sound business reasons – to manage new risks, to gain business opportunity or to position themselves for the long term by extending the company role in society. While many companies are struggling with how to better integrate sustainability into their business, a number of global and Canadian companies are well along the learning curve. This study looks inside a sample of these leading companies.
Purpose and Approach: The purpose of the study was to investigate best practices in the integration of sustainability into businesses processes. Focused interviews were conducted with two or three representatives of each of seven companies, in a range of sectors that are considered to be leaders in addressing sustainability effectively. Using the results of these in-depth interviews, Stratos prepared case studies for each company that highlight the approaches and tools they use to integrate sustainability practices into their business processes.
Introduction: The Berner Group is one of Europe’s leading direct distributors of small parts for professional use in the construction, automotive, and other industries. Berner has a loyal base of customers and partners and has affectionately come to be known as the company with just as much heart as brains.
Faced with the challenge of replacing its existing mobile solution with one that would protect against outages, provide reliable, high performance of data replication and meet pan-European requirements, Berner turned to Sybase. The resulting solution delivers cost and time savings in all of Berner’s business processes.
Case Study about a Batch Production/Inventory System
The plant of BASF under consideration consists of multiple parallel production lines, which produce multiple products in a make-to-stock fashion for process industry. Complicating factors for planning are the stochastic demand, setup times, batch processing and ﬁnite buﬀer capacities. The main contribution is the development of a three-stage methodology integrating production and inventory decisions, which can be used for the evaluation and optimization of a wide range of batch-production/inventory systems. Implementation of this methodology in a decision support tool enabled us to identify major opportunities for improvement of current practice.
BASF is the worlds leading chemical company. It has customers in over 170 countries and supplies about 8,000 products to almost all industries. While the chemical, technical and business processes for the diﬀerent products can be quite diverse, there are, from the viewpoint of inventory planning and production scheduling, some key aspects that occur frequently and that are also relevant in this case: Changeover / sequencing: Process plant productivity is very sensitive to product transitions, and properly sequencing these transitions is extremely important to improving yields and reducing changeovers.
In most organizations, functions are king and getting work done cross-functionally is difficult at best. For years companies have tried to solve this problem by changing the culture or restructuring, but very little progress has been made. Functional silos still don’t cooperate with one another.
Business processes are riddled with rework and long cycle times. Projects are late and don’t satisfy their customers. What’s wrong? Is there a solution? Cross-functional management, also known as matrix management, requires alignment in the horizontal dimension, around customers and suppliers.
Cats Protection has experienced a period of growth in the past five years and this expansion has put pressure on its existing IT infrastructure to keep pace. The IT department was concerned that it was running key services on ageing equipment which was coming to the end of its life and unable to support the organisation’s expansion. Therefore the IT department had also identified that its business continuity and disaster recovery processes needed updating.
We had experienced fast growth over the last few years and added many new systems, but we knew that on our existing infrastructure future growth would have been unsustainable. Our IT environment was not future-proof and was becoming increasingly costly to run,” says Steve Gates, IT Infrastructure Manager at Cats Protection. “We had had previous experience within the team of the benefits offered by virtualisation and saw it as the most effective solution available to us.”.