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Case Studies in Sustainable Development in the Coal Industry

Case Studies about Sustainable Development in the Coal Industry

Introduction: Sustainable development is a broad concept covering the way in which human activities impact on economic development, the environment and social well-being. It is generally accepted that both governments and industry should promote development that is sustainable in all three dimensions, but practical application of the concept is complex because its objective assessment is elusive. While the concept can be readily and widely accepted in general terms, a consensus viewpoint on the value of individual actions is more difficult to achieve because of the absence of criteria permitting objective assessment of their “sustainable” qualities.



Case Study on Sustainable Development in the Coal Industry

Issues for the Coal Industry: The case studies presented in this report support the findings of earlier work on sustainable development by the CIAB: there is a strong awareness of the importance of applying sustainable development principles in the coal industry to maximise business opportunities and to comply with government policies and regulations. Concrete actions are being taken in a wide variety of ways by many companies; the case studies detailed here are examples of just some of the myriad of activities that are being undertaken by CIAB Members. They have been selected to demonstrate not only the substantial strides that have been taken by the sector as a whole, but also to highlight innovative practices being undertaken by individual companies.

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A Case Study on Portfolio Management

J.P. Morgan Chase & Co. is a leading global financial services firm with assets of $2 trillion and operations in more than 50 countries. The firm is a leader in investment banking financial services for consumers and businesses, financial transaction processing, asset and wealth management, and private equity.



A Case Study on Portfolio Management

Challenge: This global investment bank needed one unified set of management information from their financial systems transformation projects to manage them as global programmes and portfolios. They needed to demonstrate progress and compliance for senior stakeholders in closer to real-time, rather than in historical reports. With a new solution, management sought to better coordinate and deliver a complex series of international reorganisation decisions and reap their cost savings and business opportunities. Click here to read more…



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Case Study of Labfacility

The Challenge: Following a tough year for the industry, the company centralised their national operations to Dinnington to cope with the economic climate. The South Yorkshire site is now their main production facility with 29 staff. This has helped Labfacility become more efficient and is now starting to see an up-turn in the market. Labfacility has previously received investments from South Yorkshire Investment Fund and needed further investment to take advantage of the growing business opportunities.



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The Solution: Finance Yorkshire has given their support to the company with a £50,000 business loan, while Labfacility has also gained a £40,000 loan from Donbac, an Enterprise Agency and Loan Fund in Doncaster. The investments will help Labfacility with capital investment in new tooling and to redevelop the company website with a new e-commerce facility.
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A Case Study on Microeconomics

Business Confidence for FDI in India: Abstract: India, with the second largest population in the world, offers huge business opportunities for investors. The ‘protectionist’ government policies held back the pace of economic growth of the country until the true economic reforms started in 1991. Although Indian foreign direct investment (FDI) Read more…


A Case Study on Microeconomics

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Case Study on Bombardier Aerospace

Program & Customer Support Bombardier Aerospace has been experiencing, and continues to anticipate, a sharp increase in sales, leading to a significant increase in the workload of its Customer Support organization. At the same time, management is actively seeking business opportunities to expand the range of value-added services delivered to the clientele. Bombardier turned to Interfacing to implement a business process management (BPM) solution. Click here to read more…



Case Study on Bombardier Aerospace

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Case Study on The Entrepreneurship and Small Business : Muji

In the global business, most of popular brands have been the entrepreneurship before they success. A number of individuals, who want to invest in some business, must have the investment budget or good financial status. However, the money is not the basic factor to invest the business yet the opportunities to initiate the business are more important than investment from shareholders. For example, Mr. Mark Zuckerberg, who is the founder of Facebook, was discovered the chance to create website which can share the activities and connect with friend and become the greatest social network in the world. Click here to read more…

Entrepreneurship and Small Business

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Geek Squad Marketing Case Study

Geek Squad is a subsidiary of best buy company that provides technical supports services to residential and business around the world. They are the first company who provides national 24-hour technical supports service via remote access on Internet. Their unique business style and market strategy keep the business growing rapidly. By the SWOT analysis, it seems Geek Squad is in a very good business shape, they should keep it up with more improvement on their service quality and try to expend the company at the same time.

Geek Squad Marketing Case Study

By the analysis of Canadian market segmentations, Geek Squad should focus marketing on their two primary target Baby Boomers and the Generation X. At the same time they will need to keep an eye on their secondary target markets which can provide them a lot of business opportunities. They will eventually be more successful in the Canadian market. Click here to read more…

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Case Study of Lucent Technologies

Introduction: One of the critical drivers of supply chain success is effective customer demand planning. A company must be able to accurately forecast its business opportunities, and then effectively plan throughout its supply chain so it can exploit those opportunities an exploit those opportunities. Unfortunately, many organizations fail to recognize the top- and bottom-line effects of poor customer demand planning….



Case Study of Lucent Technologies


Background: Lucent Technologies was formed in 1995 when AT&T divided into three major businesses. What used to be several manufacturing units within AT&T, including Network Systems, combined with Bell Labs to become a new company called Lucent Technologies. Lucent Technologies primary product families now consist of Systems for Network Operators (revenues for the 12-month period ending September 30, 1998 of $18.8 billion); Business Communication Systems ($8.1 billion); and Microelectronic Products ($3.0 billion)…
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Case Study for LV= Insurance

The Challenge: Given the importance of LV=’s online channel and the company’s interest in providing a high-touch customer experience, LV= needed a more effective way to analyse and understand its customers. In the contact centre, LV= used call recording techniques and reviewed ‘live’ chat transcripts to create a clear picture of customer behaviour. Online, however, the company did not have a solution that provided these same insights. Thus, LV= was unable to offer a fully optimised online experience and as a result, the company could have missed out on business opportunities.



Case Study for LV= Insurance


The Solution: LV= solved this problem with Tealeaf’s online Customer Experience Management (CEM) solution. Tealeaf provides LV= with full visibility into how customers interact with the company’s website. Tealeaf provides insights beyond the quantitative metrics found in web analytics, by capturing every customer experience online. Similar to recording calls in the contact centre, Tealeaf allows LV= to understand precisely how the site is being used and enables the company to make better optimisation decisions. As a result the insight is used across the business. The ecommerce team use Tealeaf to build and monitor KPI dashboards. Meanwhile, the customer experience team utilises Tealeaf to improve site navigation and usability…
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Case Study on BlueWater Communications Group

It was natural for us to build our cloud computing and virtualized data center strategies around VCE.
- Norman Egan, Senior Solutions Architect, BlueWater Communications Group.



Challenge: BlueWater Communications Group is a leading IT solutions provider/systems integrator based in New York City, serving the tri-state area of New York, New Jersey, and Connecticut. Founded in 2006, the company provides key life cycle services for IT infrastructure and communications solutions that deliver the same wide-ranging capabilities and benefits to middle-market organizations that larger enterprises have long enjoyed…



Case Study on BlueWater Communications Group


Solution: BlueWater and VCE have developed a highly complementary relationship, a true “tagteam” partnership to meet customer needs. The two parties work closely together on business opportunities in targeted market segments, with BlueWater taking the lead on some opportunities, while VCE leads on others. Regardless of which organization spearheads an initiative, BlueWater handles most of the assessments, proofs of concept, and solution design…
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