How to Make a Case Study Format

Step1

Title of your Project or Case Study

Example:
Distributors Improves Customer Service Faster Respond

Step2

Make a Executive Summary

Example:

Customer name:

• EMCOR Incorporated

Industry:

• Retail 

Employees and Customer 

• 2000 employees
• 140 Store VisMin
• More or less 500,000 individual customers or households

Step3

Make a Recommendation or Solutions

Example:

Business Challenge

• Consolidated all branches onto a single unified communications system

• Provided presence information, so that employees can see if their co-workers are available

• Gave employees one interface for all their communications tools

Network Solutions

1. Cisco Unified Communication or (Voice over Internet Protocol)

Results

1. Made it easier for customers and employees to reach the right person, the first time Enabled employees to work productively from any workspace, including home

“With information available from Presence, employees can see whether their co-workers are available before transferring a call, so customers can talk to a live person instead of having to leave a voicemail.”

Step4
Make a Brief Background of your Project 

Example:

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Comments

  1. [...] Case study Format can be used almost anywhere: in brochures, as standalone printed handouts or folder inserts, on websites or in presentations. They may also form the basis for press releases. However, the length should be appropriate for the medium and format chosen. [...]

  2. [...] Case study Format can be used almost anywhere: in brochures, as standalone printed handouts or folder inserts, on websites or in presentations. They may also form the basis for press releases. However, the length should be appropriate for the medium and format chosen. [...]