A Case Study about Building a New Double-Sided E-Government Conceptual Model
Abstract: Traditionally, E-Government was about providing information and services to citizens online such as paying bills, fine, traffic tickets, voter information, complaint tracking and birth& death certificates. E-Government also expanded to conduct transactions with business partners such as suppliers, vendors and contractors. However, the other side of the E-government coin was not obvious, which is the monitoring from people to all government agencies while conducting transactions, monetary expenditure, recruitment, promotions and all other official business and activities.
Introduction: Traditional e-government is concerned with providing electronic services to citizens such as paying bills and violations online, applying for licenses and permits, road maps and geographical information systems, and some organized government information services. With what the world witnesses recently in the middle east revolutions, and the many accusations for government officials of corruptions, collection billions of dollars illegally, and mistreatment of citizens in many aspects of life, it has became the time that the concept of e-government expand to monitor and system all aspects related to government, its agencies and all its officials and workers. Keep reading..
