A Study about Public Services Web App Helps Locate Valuable Services
Background: Despite economic trends, Lake County continues to receive new residents, as well as the return of many part-time residents, drawn to the warm winters and friendly neighborhoods. But even long term residents may not always be familiar with where to go to get valuable services if they have not used them in the past, or have forgotten where those services are if it has been a while since they were needed.
The Issue: Customer service is a priority with Lake County, but it’s not always easy for people to find services they may need when a neighborhood is new or unfamiliar. The information can be spread over a myriad of web sites, yellow pages, and government directories, and phone calls to inquire can get one lost in automated operators, phone trees and voice mail. Keep reading…









