Background: The Planning Inspectorate (PINS) is going through a major business transformation and restructuring to help it to deliver a better service to customers. In particular, the changes under way will help PINS to become a more flexible organisation, to make better use of resources and to improve speed of casework processing. People are central to PINS’ mission and a main driver of change is the need to improve the performance, efficiency and effectiveness of the people’s contribution in PINS…
The project: Central to improving the contribution of PINS’ staff to its vision is the transformation of the HR function into a streamlined organisation which will act as a strategic partner to the business as a whole, helping it to achieve its objectives through realising its investment in people. The overall goal of the project was to determine HR’s role in taking forward PINS’ new business strategy and to begin the process of transformation of the HR function. The major activities undertaken in support of the project were as follows:…
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