Case Study on San Francisco Public Utilities Commission

Executive Summary: The San Francisco Public Utilities Commission (SFPUC) implemented a business process management and Workflow solution to drive change efforts across its organizations. The SFPUC deployed innovative ways to capture the baby boomers knowledge and transmit it to the new generation; without missing a step in service efficiency and quality, the SFPUC prepared itself for major challenges such as environmental preservation. Click here to read more…

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