Abstract: This paper gives an overview of scientific literature that describes and discusses cases of reverse logistics activities in practice. Over sixty case studies are considered. Based on these studies we are able to indicate critical factors for the practice of reverse logistics.
Introduction: Traditionally a product was developed to be manufactured and go through the supply chain (e.g. manufacturer-wholesaler-retailer) to be sold to a customer. However, supply chains are steadily integrating more activities than those concerned with supply alone, like including service and product recovery.
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