Case Study about Negotiation Skills
Mark is the assistant manager of a book store that is part of a national chain, and it is the week of Thanksgiving. He is one of the store’s six salaried employees, and the others are fulltime or part-time hourly employees. Besides Mark and the general manager, there is Dick, the other assistant manager, who is getting ready to accept a position elsewhere and who has the accumulated time to give notice at any minute.
There are also two section leaders and one community events coordinator. The latter has already given notice to the general manager that she will be vacating her position at the end of December, but there has been no public announcement about this forthcoming vacancy. The much coveted salaried positions are announced in each store when they are being vacated, but employees usually know before the posting if someone in management is planning to leave. There is fierce competition among hourly employees to secure such positions since there is a huge pay advantage for those who move into management.
Click here to read more on Negotiation Skills