HDW Inc. is an employee-owned wholesale distributor of hardware and building material products. The company services over 1,500 retailers across the southern United States. Its corporate headquarters are located in Shreveport, Louisiana with distribution centers in Louisiana and Mississippi.
Improving Visibility: In 2007, HDW sought to streamline its order fulfillment and invoicing processes to provide more visibility to inbound shipments to minimize stock outs and gain supply chain efficiencies. Their existing manual process, consisting of faxing most orders to their suppliers, did not provide order or shipping confirmation. Without this information, HDW wasn’t able to manage its inventory and receiving effectively. For example, once HDW faxed an order to a vendor, they didn’t know the order was unable to be filled or delivered on time until the delivery date had passed and the shipment had not arrived…
Streamlining Inventory Management: HDW is a member of Distribution America, the nation’s largest network of independent hardware, hardlines and paint sundries wholesale distributors. Distribution America serves 15,000 retail customers in all 50 states and exporting to 20 countries. HDW was not alone, several members of the Distribution America network were facing similar challenges and the organization had secured a better way to reach vendors via EDI. In 2008, Distribution America partnered with SPS Commerce to offer its members access to SPS’ vendor enablement services. HDW saw this as the opportunity it needed to rapidly advance its EDI initiative…
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