Large franchisors such as Great Clips have unique, core processes that are critical to their success – including franchisee qualification, real estate acquisition and development, lease management, and customer service. These processes span multiple applications, require involvement from multiple organizations and rely on data from multiple sources – all of which make them more difficult to manage. Yet because of their critical nature, inefficiency in these processes often results in higher costs, lost opportunities and lower market share for these companies. Click here to read more…
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