Protecting sensitive customer information is no longer simply a good business practice. It is a business requirement. If common sense and industry best practices are not compelling enough reasons for companies to take aggressive action to protect customer information, recent news of fines and penalties imposed by government regulators on companies that failed to provide adequate protection should certainly spur them do so.
This business imperative presented Colonial Supplemental Insurance with a pressing and unique challenge. Colonial is a market leader in providing voluntary insurance to employees and their families through the workplace. Its supplemental insurance products include disability, accident, life, cancer, critical illness and hospital confinement indemnity insurance policies. These products are sold through a direct sales force of independent insurance agents, operating in 49 states and the District of Columbia, and in New York through an affiliate company…
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