“I think it’s an imperative service, I don’t see how anyone can ensure network security without it.”
- Lesley Milburn, Manager Information Technology, City of Boroondara.
Background: The City of Boroondara is a metropolitan council, representing more than 165,000 people in the innereastern suburbs of Melbourne with approximately 1,000 users of the network at remote offices, library branches, waste transfer stations and recycling drop-off centres. With that many separate offices and locations, efficient, reliable and secure communications is critical.
Requirement: The City used a number of different network devices to maintain and manage network security, such as an intrusion detection device and a firewall. However, to gain any insight in performance or potential problems, a number of different log files had to be monitored, preferably constantly, but that wasn’t a realistic option. Monitoring these multiple devices was the responsibility of two IT staffmembers who also had other, often more pressing responsibilities such as maintaining business-critical services and other essential day-to-day IT tasks…
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