Challenge: Carpetright plc, Europe’s leading specialist floor covering retailer, sells a wide range of carpets, rugs, vinyls and laminates together with associated accessories. Following the acquisition of Sleepright in December 2008, the company extended its product offering by selling beds and accessories throughout the UK. The Group trades from 703 stores, organised and managed in two geographical segments; the UK and the Republic of Ireland and the ’rest of Europe‘, comprising the Netherlands and Belgium…
Solution: Fujitsu was successful in its bid to supply, install and maintain the instore hardware and now works in partnership with a leading supplier of Microsoft-based in-store solutions for POS. “In terms of retail knowledge and hardware, Fujitsu ticked all the boxes,”states Ian Woosey. “The company has national coverage, proven experience in the retail industry and competitive pricing.”Beginning in 2005, Fujitsu worked with Carpetright to refit 450 stores but the process was complex. “Our line of business is not the same as most retail outlets. Customers don’t simply come in, choose an item, purchase it and take it home or arrange for delivery…
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