Challenge: Capital Refractories is one of the largest independent refractory companies in the UK, manufacturing, supplying and installing high quality refractory products to metal melters for almost 50 years. The Quality Manager of the Derbyshire-based company approached the Manufacturing Advisory Service (MAS) for support following problems experienced whilst attempting to change their product based on a client’s request. “The company’s core business is plastic ceramics manufacturing,” MAS Advisor Dean Barnes explains; “however, after a client requested to alter aspects of the core product, the yield significantly dropped…
Action: MAS Advisor Dean Barnes met with David and began to look at the process improvement that could be made at Capital. After performing a full diagnostic review of the company, Dean sourced consultants specific to the business’s requirements. The appropriate expertise was found in approved MAS consultant Godfrey Vallance of Godfrey-Vallance Ltd. An expert in Lean and Six Sigma, Godfrey agree to look at some specific areas of the manufacturing process. Having identified a team from within Capital Refractories to be a part of the project, Godfrey carried out an investigation to isolate and either eliminate or verify the mixing, machine and kiln variables that existed to accurately model and manufacture the product…
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