Challenge: Consider a typical scenario experienced daily by credit unions. A member writes a check to a vendor, who then brings it to the credit union and wants to cash it right away. First, the employee must compare the signature on the check against the member’s signature card. The credit union employee walks into a back room, searches through the files for the member’s signature card and walks back to the window to match the signature on the check to the signature on the card. This process can take several minutes, time that could be better spent by both the employee and the vendor.Click here to read more…
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