“By eliminating the manual effort we are able to handle the business growth of 25%.”
- Kyle Butt, Team Leader, Yokohama Canada.
Business Needs: Established in 1984, Yokohama Tire Canada sells and distributes 2,000 tire products across Canada through 3,800 dealers. Their parent company, Yokohama Tire, has been a world leader in the development of outstanding tire designs and technology for over 90 years, since its establishment in 1917.
Cumbersome and Manual Processes: When Yokohama Tire Canada agrees to special price concessions to its product dealers, outside the standard pricing agreements, they provide a quote to their customers. The challenge has been that they create approximately 400 custom quotes per year via a manual, stand-alone process, i.e. a PDF form circulating via email and physical routing to collect information and approvals.
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