Case Study of Roxbury Technology

Roxbury Technology is a leading manufacturer of recycled inkjet and laser toner printer cartridges for Brother, Canon, Dell, Hewlett-Packard, IBM, Lexmark, Panasonic and Xerox. As a Green company, it is dedicated to sustainable business practices, including turning trash into treasure and creating jobs. Today its products are sold at OfficeMax, Staples and other retailers nationwide. In early 2010, Roxbury decided to automate its shipping processes to improve accuracy and eliminate manual data entry. They immediately contacted a vendor they could trust, SPS Commerce.



Case Study of Roxbury Technology


“Roxbury has successfully used SPS Commerce’s web-based EDI service with our Peachtree accounting software since 2008,” stated Tabitha Drinks, Operations Manager at Roxbury Technology. “We knew SPS offered additional supply chain solutions, including a Scan and Pack module. After investigating the service, we quickly realized that the solution was the perfect fit for our shipping needs. In less than a month, we selected and implemented SPS’ service, our staff was trained onsite and we were using it with every order.” SPS Commerce’s team visited Roxbury’s facility, implemented Scan and Pack and provided “one-on-one” training for same-day Advance Ship Notice (ASN) production. By streamlining a company’s challenging fulfillment processes to easily create ASNs and barcode labels, SPS Commerce’s Scan and Pack Service delivers rapid time to value. Find out more for Roxbury Technology






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