Increased flexibility: Before the merger, Rabobank Randmeren consisted of three different banks operating from eight different sites. Each bank had its own telephone numbers and telephone system. Consequently, the bank spent a considerable amount of money and time on telephone system management and maintenance. The merger was an opportunity to change the situation for the better…
Deciding factors to go IP: The bank asked an implementation partner for advice about the type of new telephony environment that was to be used. Rabobank Randmeren initially intended to purchase a conventional telephone system, but on the advice of the implementation partner, ultimately chose an IP telephony solution from Mitel, instead…
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