Introduction: One of the critical drivers of supply chain success is effective customer demand planning. A company must be able to accurately forecast its business opportunities, and then effectively plan throughout its supply chain so it can exploit those opportunities an exploit those opportunities. Unfortunately, many organizations fail to recognize the top- and bottom-line effects of poor customer demand planning….
Background: Lucent Technologies was formed in 1995 when AT&T divided into three major businesses. What used to be several manufacturing units within AT&T, including Network Systems, combined with Bell Labs to become a new company called Lucent Technologies. Lucent Technologies primary product families now consist of Systems for Network Operators (revenues for the 12-month period ending September 30, 1998 of $18.8 billion); Business Communication Systems ($8.1 billion); and Microelectronic Products ($3.0 billion)…
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