Case Study of Leading Indicator Systems

Situation: While many organizations claim that their employees, customers and suppliers are their greatest assets, few take full advantage of the insights and perceptions of these key players. Understanding what’s on their minds, their level of commitment to the organization, or what they’d like to see changed, is a critical step towards building a highly engaged employee, supplier, and customer ecosystem. Leading Indicator Systems (LIS) has improved the process and technology available to help companies tap into the collective intelligence of their “human” assets, maximize the value of their insight and take action…



Case Study of Leading Indicator Systems


Solution: One of the most powerful tools for conducting individual evaluations is called a multi-rater assessment, also known as 360 degree feedback. Multi-rater assessments involve gathering feedback from managers, colleagues, direct reports – even customers – to build a comprehensive view of the capabilities, skills, and performance of an individual employee (who completes a self-assessment as part of the process)…
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