As part of the global Kärcher brand, Kärcher UK is the market leader in its sector. Kärcher manufactures and markets a vast range of products, from pressure washers and road sweepers to army field kitchens. Although Kärcher doesn’t manufacture in the UK, staff based at the Banbury head office are tasked with selling, distributing and servicing the products around the country. To be number one, Kärcher UK depends on its staff and so wanted to reward and encourage them by providing externally recognised training. After talking with Intec, Kärcher decided to run NVQ level 2 in Business Administration, Customer Service and Management, in order to cover the needs of as many staff as possible.
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