Situation: Headquartered in Houston, Texas, Continental Airlines posted revenues of U.S.$13.1 billion in 2007. In 2006, Continental won its sixth J.D. Power and Associates award in the last 10 years for customer satisfaction among traditional airline carriers in North America. For the third consecutive year, FORTUNE magazine named Continental the No. 1 airline on its 2006 list of Most Admired Global Companies…
Solution: Continental Airlines is upgrading to Windows Vista. For its initial deployment, the airline is targeting PCs for users who perform mission-critical functions, such as reservations and ticketing. By May 2008, 2,600 desktops were running Windows Vista, with plans to upgrade 3,400 more PCs by Spring of 2009. IT management at Continental chose Windows Vista in part due to its hardware and language-independent imaging, self-healing capabilities, and security enhancements…
Further information about Continental Airlines
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