Overview: Manor AG is the largest department store chain in Switzerland, with stores in German Switzerland, Western Switzerland, and in Tessin. Each day, more than 200,000 customers visit one of the 75 department stores with more than 300,000 m² floor space. Roughly 11,500 employees holding approx.
100 positions are employed by Manor 85% of them on the sales floor. A modern IT infrastructure is a matter of course for the company. In October 1998, they introduced server based computing with Citrix MetaFrame. Unfortunately, the servers kept crashing. To find out why, Manor AG entrusted the experts at HewlettPackard (Switzerland) GmbH, a Certified Partner of ThinPrint GmbH, with an analysis.
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