Case Study about Business Continuity Management
Building resilience in public sector entities
Business continuity management: Business continuity management is the development, implementation and maintenance of policies, frameworks and programs to assist an entity manage a business disruption, as well as build entity resilience. It is the capability that assists in preventing, preparing for, responding to, managing and recovering from the impacts of a disruptive event. Business continuity management treats the negative consequences of an event, and can create opportunities for benefit and gain. Entities that respond positively to a disruptive event can position themselves to recover quickly and improve their long term business performance.
Business continuity management prepares the steps the entity will take to recover and return to normality. It involves designing business processes and information architecture to limit single points of failure, and developing support area and business unit contingency plans and business resumption plans. It also includes defining escalation procedures, and obtaining contact details for key personnel and for other entities where an important interdependency exists. The business continuity management process includes establishing the maximum periods (known as the maximum tolerable period of disruption) for which critical processes can be disrupted or lost altogether, before it threatens the achievement of entity objectives.
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