Challenge: To contact customers across six states, BOK needed a reliable and secure communications medium, and found server based faxing best suited its needs. The trouble: BOK employees relied on a combination of slow fax machines and modems to send critical and confidential information to clients. Billy Wilson, a BOK Network Specialist, knew the financial institution’s fax situation was not satisfactory.
“In my eyes, we needed a faxing technology that would fit a six point criteria,” said Wilson. “First and foremost, it had to be secure. Because the materials we fax deal with personal and business finances, security was my primary concern.” Wilson was also looking for a fax solution that saved employees time, offered flexibility to perform with a variety of applications and maintained reliability at a reasonable cost with minimal administration. Click here to read more…
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