Introduction: The Westfield Group is one of the world’s leading retail real estate management organizations—a fully integrated group of companies involved in funding, developing and managing regional shopping centers in the United States, Australia, the United Kingdom and New Zealand. The centers accommodate approximately 21,600 retailers and comprise close to 10.6 million square meters of retail space..
The Challenge: In August 2001, Westfield finalized the purchase of retail shopping space at the World Trade Center (WTC) in New York City—just three weeks prior to the September 11, 2001 tragedy. The management office was still hiring and training staff on that day. Two years earlier, Westfield had searched for a solution to manage documents and images at retail locations across the globe. It needed a system to scan and store everything from digital photos to construction engineering data, while also allowing domestic and international offices to quickly access the documents…
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