Challenge Faced: To maintain its leading position, the management team at Shinhint Group wanted to enable faster and better decision making and improve business performance by implementing a balanced scorecard solution that provided a holistic view of the company performance. After Shinhint’s management team had finalized overall strategy, and the objectives, targets, definitions and formulas for the Balanced Scorecard, the IT department had only 28 days to roll out the Balanced Scorecard System…
Strategy Followed: When Hermen Yau, Group IT Manager, Shinhint Group was tasked to roll out a balanced scorecard solution for Shinhint, he contacted IBM via the IBM website and received a call on the same day. Hermen was impressed with the fast response and excellent service provided by IBM. Having been given positive recommendations from Cognos users, he decided to implement the IBM Cognos business intelligence (BI) solution…
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