Challenge: Muskegon County in western Michigan, bordering the shores of Lake Michigan, is the twelfth-most populous county in the state. Muskegon has approximately 1,300 employees who work to maintain exceptional services to county constituents. What makes Muskegon County unique as a government is that it offers a wide range of diverse programs to its local municipalities and the residents therein…
Solution: To support improved employee productivity, specifically in Muskegon’s finance and accounting sectors, and continue delivering quality services to residents, the county needed to catch up and become a leader with regard to technology architectures and tools. Muskegon decided to begin an initiative to thoroughly replace and enhance its technological infrastructure. The county decided that any technology initiative would need to encompass all components of Muskegon County’s technological web:…
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