Case Study for Municipal Corporation of Greater Mumbai (MCGM)

Abstract: Enterprise Applications in Public Sector and Government is fast emerging in India. While Public Sector has seen an earlier and faster adoption, Government organizations are also keenly evaluating and, to some extent, adopting this paradigm. This paper describes the choice, analysis, decision, implementation and benefits of enterprise applications at MCGM



Case Study for Municipal Corporation of Greater Mumbai (MCGM)


Introduction: Adoption of Enterprise Applications (ERP, SCM, CRM etc.) in the Public Sector in India has now got established, particularly in the PSUs/PSEs, and to some extent in the Government Organizations at the Central, State and Local Bodies levels. As these adoptions continue to happen, it is important that the“Value” derived from such implementations are understood and documented for the benefit of like Organizations willing to take this route for implementation of information systems in Government…
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