“Simply moving people into smaller workstations would be a real morale buster. We needed to do something creative with the work environment”
-Donna Celestini, vice president of strategy and development.
Steelcase Workplace Surveys were used to develop insights about how people used the current work environment, what was missing from it, how their work has changed, etc. A key finding: only 20% of worker’s time was spent in heads-down work, while 80% was spent in collaboration with others, and most of that time was with two to four people. Clearly, the new 6,500 square foot work environment—a one-floor beta site to test new furniture and planning concepts—would have to be designed around a collaborative workstyle. It would also need to accommodate 65 people in a space where just 34 had worked before. Plus, the project was on a very fast track…
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