Cummins Inc. designs, manufactures, sells, and services diesel engines and related technology around the world. Cummins serves its customers through a network of 500 distributors and more than 5,200 dealer locations in over 190 countries and territories. Cummins incorporates quality in everything they do, by using Six Sigma to continuously improve their products and services. And because Cummins sees no barriers to where and how Six Sigma can be applied, they have a large and extremely diverse list of improvements.
The company has completed over 12,000 projects, saved over $2 billion, and trained more than 2,700 employees in Six Sigma techniques, including statistical analysis.But using Six Sigma throughout the entire organization posed a challenge to the company’s Six Sigma training program. Because Cummins employs people with a wide array of skills and backgrounds, participants entered training sessions with a diverse range of statistical knowledge and experience. That made instruction difficult. View further about Cummins Inc