Christiana Care Health System is a recognized leader in providing high-quality healthcare to the mid-Atlantic region of the US, but internally, the organization recognized that its leadership development program could be a lot healthier. The curriculum was outdated, and the total reliance on classroom delivery wasn’t meeting the needs of their growing workforce. Although there was a robust leadership curriculum for potential leaders and new leaders, the education offerings beyond a leader’s first year were limited.
Challenge: Christiana Care saw the need to provide consistent and ongoing leadership skills education to all of its managers. Existing leadership programs focused on newly hired or newly promoted managers, and consisted entirely of classroom training. The System Learning Group wanted to modernize this program, while reaching out to employees who had been with the organization for some time with more advanced training and on-demand resources. Click here to read more…