Case Study for Case Management and Community Care, Executive Summary: Frail older people, people with disabilities and people with chronic health conditions face many challenges in living as independently as possible in their own homes and communities. Often their needs are complex, the services which can meet them are often hard to find and they have difficulty managing without assistance. Complex needs can be either ongoing or short-term based on health conditions or their living situation.
This paper focuses on community based case management. Case Management is a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual’s health needs through communication and available resources to promote quality cost-effective outcomes. Case Management involves working across many boundaries, with healthcare and various systems that interlink in many ways throughout a person’s life. Case Managers understand how each system interacts with the other and the importance of getting that interaction right…
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