The Challenge: Historically, the organisation’s 21 regional offices operated on a number of different phone systems, which inevitably meant network management proved to be a difficult task. Vicky Branson, Head of IT at Broker Network, aimed to move to an IP solution, to network individual sites together to create one seamless communications system…
The Answer: The 3300 ICP was gradually migrated to regional sites, ensuring that no disruption to business activity occurred.“The Mitel IP solution enabled us to retain our existing telephone systems,which of course protected our investment and gave us the flexibility to migrate when we were ready. When all sites are networked together we will have one seamless communications solution, which will reduce internal call costs between sites, reduce network management and give us the flexibility to add new sites easily to the network,” said Branson…
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