Situation: Founded in 1987, Transitainer is an Australian freight consolidation and forwarding business that provides sea and air freight services to companies around the globe. The company has 15 staff and the same number of PCs at its headquarters in Melbourne, Victoria. It also recently acquired a border customs business in Albury, New South Wales. The rapidly growing business is planning to open new offices in Sydney and Brisbane by the end of 2006. Managing imports and exports is a complex business that requires excellent communications between Transitainer, its customers, suppliers and the Australian Customs Service. Most of this communication happens over the Web or by email, which means that a stable and reliable technology platform is a business necessity…
Solution: Transitainer spent a month reviewing all the options to find a system that met its requirements. It soon decided on Microsoft Small Business Server 2003 Standard Edition. As well as a software refresh, Transitainer also completely upgraded its server hardware. Transitainer chose Total Network Support, its existing technology partner, to carry out the implementation because of the company’s superior skill levels and attention to detail. Established in 1984, Total Network Support has 18 staff and 35 PCs and notebooks at its South Melbourne office…
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