Case Studies for Equifax

Short Summary: Equifax uses information and enabling technologies to provide customers with a variety of data and analytic solutions. Storage, access, security and maintenance of this information are managed by a sophisticated technical infrastructure.

To provide performance levels that meet customer expectations as well as specific customer service agreements, Equifax leverages industry best practice frameworks to design, develop, deploy, monitor and measure IT Service Management processes. In order to assure this service delivery, Equifax embarked on an ITIL compliance initiative with the help of the EPC. Click here to read more…

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