This case study presents an opportunity to identify and discuss operational management strategies pursued by Credit Union Otago in particular, and the credit union industry in general, in their bid to survive and grow, whilst aiming to achieve both their economic and social objectives.
Credit Unions are financial services co-operatives, and are its purest form, as they deal exclusively with their members. They are the real ‘people’s bank’, and have their roots in Germany in the mid nineteenth century. Two types of movement evolved from this period. Click here to read more…
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