TSG Ltd is an extremely successful and respected niche player within the Telecoms Sector and has built a solid reputation for excellence within the area of customer support. To support the company’s expansion plans, TSG Ltd deployed TaskCentre for SAP Business One to address a complex SAP Business One Integration requirement and a number of customer support processes that were absorbing valuable employee time. More specifically, this case study highlights how TSG Ltd are using TaskCentre for SAP Business One to integrate its online ModernBill application with SAP Business One and to remove repetitive customer support updates and notifications through rules based automation Click here to read more…
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